TERMS & CONDITIONS
CUSTOMER CARE
At AuraLITE Nature™, your satisfaction is at the heart of our mission, and we are committed to providing an exceptional customer care experience.
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Contacting Customer Care:
Should you have any inquiries, concerns, or require assistance, our dedicated Customer Care team is here to help. You can reach us through our Contact Form, and we'll respond promptly to ensure your queries are addressed.
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Order Assistance:
Our Customer Care representatives are ready to assist you with any order-related matters, whether it's tracking, modifications, or additional information. Your experience is our top priority.
Returns and Refunds: If, for any reason, you find yourself unsatisfied with your purchase, our Customer Care team will guide you through our hassle-free return process, ensuring a smooth and swift resolution.
Product Guidance:
Need guidance on product selection or usage? Our knowledgeable Customer Care team is here to offer personalized advice, ensuring you make informed choices that align with your well-being goals.
Feedback and Suggestions:
We value your feedback and suggestions. Your insights help us enhance our products and services. Feel free to share your thoughts with us through our Feedback Form.
Privacy and Security:
Your privacy is of the utmost importance to us. Any information shared with us is treated with the highest confidentiality and security. For details, refer to our Privacy Policy below.
Friendly Reminders:
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Please ensure to provide accurate and detailed information to facilitate swift assistance.
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Check your order confirmation and shipping details to avoid any discrepancies.
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Feel free to engage with us; we are here to make your experience delightful.
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Thank you for choosing AuraLITE Nature™. We appreciate your trust, and our Customer Care team looks forward to serving you. Your satisfaction is our success.
PRIVACY & SAFETY
At AuraLITE Nature™, we prioritize the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
Information Collection: We collect personal information, including but not limited to your name, address, email, and payment details, when you make a purchase or create an account on our online store.
Use of Information:
The information collected is used for order processing, shipping, and to enhance your overall shopping experience. We may also use your email to send updates, promotions, and newsletters. You can opt-out of these communications at any time.
Payment Security:
We prioritize the security of your payment information. Our payment processing partners use industry-standard encryption to ensure secure transactions.
Information Sharing: We do not sell, trade, or otherwise transfer your personal information to external parties. However, it may be shared with trusted third parties who assist in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential.
Cookies:
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies, but this may affect certain features on our site.
Third-Party Links:
Our website may contain links to third-party websites. We have no responsibility for the content or privacy practices of these sites and encourage you to review their privacy policies.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Consent:
By using our website, you consent to the terms outlined in this Privacy Policy.
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Policy Updates: Any changes to our Privacy Policy will be posted on this page. It is your responsibility to review this Privacy Policy periodically for any updates.
For any questions or concerns regarding your privacy, please contact us through our Contact Form.
Thank you for choosing AuraLITE Nature™. Your trust is our commitment to ensuring the utmost privacy and security of your information.
PAYMENT METHODS
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Credit / Debit Cards
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Google Pay
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Apple Pay